Frequently Asked Questions

  • Independent technology and digital consultancy for small and medium-sized businesses. Services include IT reviews, system setup, digital presence support, and ongoing advice.

  • Smaller businesses that need professional IT guidance without the cost of a full-time hire.

  • In East Sussex, UK, working locally and remotely with clients across the country.

  • You can book directly through the Services page, or start with a Free Consultation using the button at the bottom of the page.

  • No. You’ll need your own licences for platforms like Microsoft 365 or web hosting. Tait Digital can advise on setup but does not resell subscriptions.

  • Yes. Each service includes one month of post-completion support for advice and small adjustments. Ongoing help is available through the On Call Advisor service.

  • Yes. The Digital Presence Essentials service covers websites, branding, and social media setup.

  • Most projects complete within one to three weeks, depending on scope. You’ll receive a clear schedule before work begins.

  • Our Terms of Service cover how this website and online store are used, including online payments and third-party links. By booking a service, you agree to these terms. You can read them in full on the Terms of Service page.

  • Our Terms of Engagement explain how consultancy work is delivered, covering the scope, payment, confidentiality, and post-completion support. They form part of every client agreement and are available to view on the Terms of Engagement page.

  • Online bookings are paid in full at checkout. Invoiced work is 50% upfront and 50% due within 14 days of completion.

  • Book a Free Consultation to discuss your needs. You’ll receive straightforward advice and a tailored plan if your requirements fall outside the listed services.